Senior Customer Success Manager

  • Job Reference: PB3108
  • Date Posted: 31 August 2021
  • Recruiter: Saleslogic
  • Location: London
  • Salary: £50,000 to £70,000
  • Bonus/Benefits: 40% bonus, uncapped
  • Sector: Account Management
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

The Company
Our client offers a visual commerce platform which automatically delivers personalized social and marketing content to the right customer at the key moment. The AI platform works with a range of global brands across all online channels, and are currently at a very exciting stage of growth, moving from a start-up to a scale-up. My client is the only company that can do this entire personalised process in a fully automated fashion, in real-time.


The Role
As Customer & Partner Success Manager, you will take a leading role in looking after existing European customers and growing the partner base. This includes finding new agency partners through networking; onboarding new brands and partners, ensuring they are highly satisfied with the platform & renewing; and identifying growth through cross-sell and upsell

Requirements
*5+ years' of Account Management or Customer Success experience (SaaS & Martech highly preferable)
*Minimum 1-2 years' experience with eCommerce related solutions
*Demonstrable commercial acumen with a consultative, "customer first" mentality
*Previous start-up/scale-up experience is key
*Competitive, ambitious, with a drive to succeed
*Experience working with Partners would be nice to have
*Ability to project manage

This is truly an amazing opportunity to join a fast growing business, and that is in the process of securing Series A funding. The successful candidate will receive a competitive package with a base salary of £60-70K, with uncapped 40% bonus, plus stock options. For any further information on this position, please click APPLY or get in contact with Peter Brooks via email at Saleslogic - pb@saleslogic.co.uk.