Customer Success Manager. AI Content SaaS. London. £45-60K

  • Job Reference: PB3110
  • Date Posted: 31 October 2018
  • Recruiter: Saleslogic
  • Location: London
  • Salary: £45,000 to £60,000
  • Bonus/Benefits: £15-20K OTE + STOCK
  • Sector: Digital/eCommerce, IT/Software/SaaS
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

A rapidly expanding start-up in the AI Content and Customer Journey Optimization space are looking for their first Customer Success Manager to join their team in London. The company matches your best content with each customer on their digital journey, in real time. They make all of your marketing and social content truly dynamic, to ensure the right content gets to the right customers, at the right time. With offices in 3 continents, and established clients such as O2 and AxA, they are well set to continue their rapid growth in the market.

As Customer Success Manager, you will be responsible for managing the existing relationships of some of their largest accounts. Looking after 6-8 strategic accounts initially, you will be targeted on both renewals and up-sell opportunities, with a combined target of £600K across the first year. You will utilise your background in Martech SaaS to good use, and whilst you are based in London, you will be managing clients with a presence across EMEA. This is as great opportunity for someone who is passionate about fast growing start-ups and will want the opportunity to lead a team in a few years' time.

Key requirements:
*A minimum of 4 years' experience in Account Management
*Ideally experience selling MarTech related SaaS at Enterprise level
*Experience working with both Brands and Partners
*Experience carrying your own target would be appealing, someone that is commercially astute would be preferred
*Experience pitching at C-Level
*Passionate about start-ups/experience working in start-ups is preferred

This is a fantastic company growing at a rapid rate, and this opportunity offers someone the chance to be the first CSM on the ground in London. For the right candidate, the base salary is circa £45-60K with an additional £15-20K OTE + STOCK. If you would like to be considered for this role then please click 'APPLY' or alternatively email your CV to Peter Brooks at Saleslogic - pb@saleslogic.co.uk

Sales. Account Manager. Account Management. Client Success. Customer Success. Client Services. CSM. Enterprise Accounts. Retail. Financial Services. Brands. Partners. SaaS. AT. Customer Journey. Customer Feedback. Martech. Marketing Tech. London.