Customer Success Manager

  • Job Reference: JD 66778ff
  • Date Posted: 23 November 2018
  • Recruiter: Saleslogic
  • Location: City of London
  • Salary: £30,000 to £40,000
  • Bonus/Benefits: bonus
  • Sector: Digital/eCommerce
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

We are currently working with a leading customer engagement platform who are looking for a Customer Success to join their UK team based predominately in their HQ in Chester. Their software gives marketers an insight into consumer behaviour which allows implementation of targeted and personalised campaigns across multiple channels.

The CSM will be responsible for a portfolio of around £1.2M (around 5 accounts) and will act as the first point of contact for these accounts. You will be involved in review and strategy meetings to inform clients on campaign performance, to identify additional campaign opportunities and to make recommendations, targeted on retention, satisfaction and up sell opportunities.

Key Requirements:
*3-5 years' experience within SaaS
*Ideally some experience within Marketing Tech
*Comfortable liaising with CMO's & Heads of Marketing

This is great opportunity to join a rapidly growing start-up who have been recognised across the retail, travel and marketing tech sector, year after year. For the right candidate this company are offering £30K-£40K + bonus + stock if you are interested in applying for this position click 'APPLY' or alternatively email your CV to Eloise at Saleslogic -